Archive for August, 2008

Attention: PLDT DSL Subscribers

I have been internet-less at home for the past week now. I have been having trouble with my internet connection eversince I upgraded it to a faster speed more than a year ago. Although when it is working, I don’t have complaints except lately, I have been having a little trouble downloading.I have called the repair center already. A technician came but since the wire from the phone box to the DSL box and modem passed through my locked room, the technician insisted that my room be opened first for them to check the connection. In short, they did not touch anything nor did they check anything. Our maid was told that they will just call me and come back. Up to now, no PLDT DSL repairman yet.

Now I am fed-up with PLDT. I want my broadband internet cut!

I called 171 (Customer care) yesterday and I was told that I have to surrender the modem, splitter and RJ11 wire to their nearest business center with a valid ID as proof that I am cutting my connection. WHAT??? I HAVE TO DO THE DISCONNECTING LITERALLY???

How would I know what the heck is the splitter or the RJ11 wire? How would I know how to disconnect those things? To top it of, the phone box and wires are located high up outside our house. Shouldn’t they be the ones doing that? The person I was talking to said that it is their procedure since we want our internet connection cut. HUH??? They should have just given us the kit and instructions on how to connect the wires, splitter, etc, when we applied for internet so that we also know how to disconnect it later.

My brother was fuming when he heard this so he called Customer care again earlier and asked for a written letter from PLDT telling us to do the disconnecting ourselves. We just want to make sure that if we make a mistake cutting/removing whatever wire we needed to disconnect, we are assured that PLDT will come and repair our phone line or whatever line we damaged. The letter would also be proof for us if ever we will file a complaint later on. The person my brother talked to was not willing to do so, instead, he said he will send someone to do the disconnecting for us. Let us see…

If you are in the same situation, don’t fall for it. Insist that their qualified techinician do the disconnecting for you. We are paying for their services so it is only right that we get our money’s worth.

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No longer a baby

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A night of fairy tale

I watched Cinderella earlier at the CCP with three friends. The show was SUPERB! Lea Salonga is sooo magaling. Most of the cast are Caucasians and they are all terrific too. I especially loved the two stepsisters. They are so funny! If it was a movie, the genre would be romantic-comedy. The only thing I found odd was the singing voice of the Queen – throughout her whole song, her voice varied a lot. But that is only me and my friend. Overall though, they were all terrific (did I just say it again?).

The costumes where so nice. The stepsisters’ gowns were hilarious especially the younger one (forgot her name). I think though that Cinderella’s wedding gown would have been nicer if they removed the pleated inner layer. My favorite though was the King’s blue cape during the wedding scene, really majestic. Another one is the Fairy Godmother’s gown, it gives you the illusion that she was flying.

The play also had beautiful props, great lighting and amazing effects. I was so astonished at how they were able to transform the pumpkin into a beautiful carriage. Ang galing-galing, sobra! Ang galing din ng pag palit nila ng scenes, very subtle kaya hindi ka nadidistract from what’s going on sa stage. It’s also amazing how fast Lea was able to change her “maid” clothes into her ball gown. Bobby Garcia is a terrific director! Also noteworthy is the trick they did when the rats became the coachman and the footman.  Oh, there was also a part where Cinderella was singing  and  different moving shadows (of a mermaid, a lion, a man, etc.) were appearing one after another in time with the lines of the song. The music is also nice, the conductor even had a speaking part during the ball scene.

Everybody must’ve enjoyed themselves, I didn’t hear any ringing tone or message alert tones. I know we got reminded to turn off our cellphones  but not everybody does that especially in a roomful of doctors (the show we watched was sponsored by a hospital). I was really, really lucky to have been invited to watch it earlier. I wanted to watch the play so much that I was even willing to settle at seating way up from where I sat. Thank God for friends who have contacts everywhere! 😀

I know I ended up paying much more than I originally planned to but Cinderella is worth every peso. If you add to that the company of three good friends, it is definitely one perfect night!

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Where to go?

I wish I had a ticket to somewhere… anywhere right now. I could really use a change of scenery even just for a while.

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Tricia dropped out of school

I mentioned here that Tricia loves going to school. More than a week ago though, she has dropped out. Well, actually, her parents opted to pull her out of school. The release form said: “I am pulling out my daughter from school because during her 5 week stay in your school, she had 5 injuries – 2 broken lips from a classmate throwing her a wooden block and a fall down the stairs; 2 bites and a hematoma on the face from another fall.”

My brother and his wife chose the school because the facilities are nice and it was just a few minutes away from our office. We were so disappointed because the school had a good reputation and the tuition fee is not really cheap. The admission officer also reassured them that the maximum is only 10 students per class with 1 teacher and 2 teacher assistants; that would mean 3 students per teacher. My niece is not the easiest of kids to look after because she is very active and inquisitive but she is not one to disrupt a class or bully a classmate. Even the teachers said she was well behaved in class. When the first incident (wooden block) happened, we let it go thinking that sometimes it is unavoidable in a group of kids. As the days went by, we learned that my niece’s case is not an isolated one. Everyday, one child gets one form of injury or another almost caused by the same student. The 2nd and the 3rd incidents happened, the teachers reassured us that the kids need time to adjust. We also heard that they have already talked to the parents of the problem student. The 4th incident was allegedly a fall from a table which caused my niece to hit her face on a shoe rack hence the hematoma. If the teachers already saw Tricia climb on top of the table, shouldn’t they have reprimanded her and immediately removed her from there? The head teacher once again reassured my brother that they will be more vigilant. If that was so, why then did the 5th incident happen? Apparently, Tricia was climbing the stairs to their classroom and doesn’t want to hold the teacher’s hand so she tripped and fell down from the stairs. Our house and even my brother’s house are both 3 floors high! Tricia started climbing the stairs with assistance as early as 1 year old. We taught her early on that she should hold on to the railing everytime she goes up or down the stairs precisely to avoid such accidents; so I really am not convinced that it is what really happened. My brother complained to admission about it and the only solution they had was to add another teacher/assistant to the class.

We are not paying our hard earned money the expensive tuition fee of the school just to have my niece returned to us with an injury. My brother and sister-in-law didn’t want to wait anymore before something worse happens to my niece. When my brother went to the school to officially withdraw my niece from them, they weren’t allowed to enter the school premises and had to wait for about 30 minutes for a personnel from admission to fetch them and neither one of the teachers, the guidance counselor or the head of admission talked to my brother. We are really very disappointed because we expected much from the school. A lot of people are telling us to file a case already.

It’s a good thing Tricia is not traumatized by what happened but we have noticed that she’s a little hard-headed now compared to when she wasn’t going to school yet. She’s also biting us now everytime we reprimand her. She already started Toddler class in another school earlier this week. Although going to her new school is a hassle because of the traffic, we are willing to travel there everyday because we pity her, she really missed going to school and would always tell mommy and daddy that she wants to play with friends (what she calls her classmates). We are also hoping that she forgets the bad attitudes she picked up from the other school. So far, everything is looking good.

**Photo credit here

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